Shipping policy
Shipping Policy
Every Mew Modern piece is made with intention — and shipped with care.
✦ Production Time
Because each item is printed and crafted on demand at the time of your order, please allow 5–8 business days for production before your order ships. This applies to all products, including pillows, wall art, and home décor.
✦ Shipping Times
Once your order ships, estimated delivery times are:
- United States: 3–7 business days
- Canada & United Kingdom: 7–14 business days
- Europe & Australia: 10–20 business days
- Rest of World: 14–30 business days
Delivery estimates are provided by the carrier and are not guaranteed. Delays may occur during peak seasons or due to customs processing.
✦ Tracking
You will receive a shipping confirmation email with a tracking number once your order leaves our production facility. Please allow up to 24 hours for tracking information to update after you receive this email.
✦ International Orders & Customs
International orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We are unable to predict or control these fees.
✦ Lost or Delayed Packages
If your tracking shows no movement for more than 10 business days (domestic) or 20 business days (international), please contact us at info@mewmodern.com with your order number. We will open an investigation with the carrier and make it right.
✦ Incorrect Shipping Address
Please double-check your shipping address at checkout. We are unable to redirect orders once they have been submitted to production. Orders returned due to an incorrect address may be subject to a re-shipping fee.
Questions about your order? Reach us at info@mewmodern.com — we respond within 1–2 business days. 🐾